Susan in the Tub/ DUB-DUB-DUB

Susan Ellsworth

Susan Ellsworth

SUSAN IN THE TUB

Recently I have been under a lot of stress. My good friend and quintessential practical networker Ramona, seeing that I was definitely in need of a therapeutic experience, invited me to join her and another friend to visit West Virginia’s Berkeley Springs spa. Never having visited any spa—and pretty well burned out—I agreed to the adventure. Soaking for 30 minutes in a huge ceramic tub of minueral water heated to 102 degrees  was a delightful experience I will never forget. I’m hooked on the experience. I recommend the experience. I’ll be back.

Bathhouse

                                                            DUB-DUB-DUB

(Now Optional)

A while back, my Toastmaster friend from California George—a webmaster by profession—pointed out that for anyone to visit my website, the infamous “WWW” (aka “dub-dub-dub”) had to precede PEQUODSYSTEMS.  All that has now been changed, and you can now get to our website by simply entering PEQUODSYSTEMS.COM in your browser.

Thanks, George! Much appreciated! 

 

 

Susan Ellsworth

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Volunteer to Apprentice to “Real Work?”

Susan Ellsworth

Susan Ellsworth

What is a good definition of “real work?” Evidently it’s not quite as easy to define as some would think—especially in a large international organization whose very existence depends upon the coordinated efforts of the hundreds of thousands of members who pay to belong to it and deliver leadership and communications skills training. Some members even contribute time and skills learned elsewhere to expand upon and deliver improved technical services provided by the organization’s paid employees. That organization is Toastmasters International, and the issue was brought up by a Past International Director’s FaceBook post which said, “Fellow Toastmasters: PLEASE do not list your volunteer work at Toastmasters under “employment”. You’re not an employee, you’re a volunteer. And there’s no need to helpfully suggest that I should also list myself as an employee — even as a (past) International Director, one is still not an employee. That’s for just the people who get paid at WHQ.” That post was quickly followed by “And yet, what are we to make of the new district leader titles that are coming out next year? District Director, Division Director, Area Director, Finance Manager, etc. I believe they are intended to make Toastmasters experience, when it appears on a resume, more directly translatable into equivalent business or nonprofit titles. I might quibble with whether an Area Director is in any way equivalent to a corporate Director position. But, it seems clear that Toastmasters wants to be on our resumes in the professional experience section.” Then there was this insight: ” Many of us forget that directing a district, overseeing a budget, and supervising volunteer staff is like running a Department for an organization. We need to think of our service as a learning opportunity. When I was District Governor, I said it prepared me for my current position as Executive Director for a small Chamber of Commerce.” Several years ago, I myself ported technical skills I learned in a Toastmasters setting to paid professional work. Along the way, however, I also took formal technical skills training, passed exams and obtained a widely-recognized professional certification. I am not the only member to have  ported skills learned in “real jobs” into our volunteer organization. And I am not the only member to have ported skills learned in a volunteer organization into a paid position. Potential employer or potential employee…learning experiences are learning experiences. Skills are skills. They are completely independent of how much one earned—or did not earn—for applying them in a setting where those skills are valued. It’s all about how the knowledge, skills and abilities are talked about when they are ported from one environment to the other.     Susan Ellsworth         https://www.facebook.com/pages/Pequod-Systems/46475331027

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Your Profession: Does your Volunteer Experience Really Matter?

Susan Ellsworth

Susan Ellsworth

Recently Dan Rex, the CEO of Toastmasters International, announced that the TI Board of Directors had decided to institute new District officer titles that, among other reasons, would “Create a parallel between district leadership and leadership in the corporate and volunteer sectors.” Basically, the idea is to help volunteers easily explain to current and potential employers what knowledge, skills and abilities they were likely to have acquired by participating in these roles.

All very nice and mostly window-dressing, insofar as many members have thought.

The real question is, does your volunteer experience actually prepare you for paid work? Does your volunteer experience really matter?

Recently, I sat down with George Marshall, whose online Toastmaster Tools are used by members around the globe. I asked him that very question, and here is what he said.

During my year as Toastmasters Area Governor, I became very interested in the big differences in club quality, and as I gathered data about each of my clubs to try to help them, I realized that the information I wanted was sometimes hard to gather in useful form. I learned a lot that year about downloading the reports and doing my own analysis in spreadsheets.

After a while, I decided to automate the more time-consuming tasks. I started working on what eventually became the Tools for Toastmasters website, summarizing some of the reports in real-time. After a year or so, I realized that the data would be more useful if it were in a database, which I knew nothing about. But I sat out to learn how, and with the help of mentors, within a year or so, the core of today’s site was in place, with built-in summaries and analysis of several types of Toastmaster data.

I have learned a lot about databases with this project, some of which I have been able to apply to our business. [Freemont Web Solutions].

Susan Ellsworth

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Standing by Whose Values?

Susan Ellsworth

Susan Ellsworth

What kind of organization(s) do you belong to? Several years ago, I belonged to the American Library Association, a professional and educational non-profit organization organized along the lines of the interests and support of its membership. In 1974, its membership was just over 34,000. That year, the ALA council ratified a resolution supporting ratification of the Equal Rights Amendment.  A 1977 resolution called for future conferences to be held only in states that had ratified the ERA, beginning with the 1981 Annual Conference. This was no small decision for the ALA, since its headquarters was–and still is–in Illinois, a State that had not ratified the ERA. ALA members and the council were essentially putting their money where the best interests of its membership were. More accurately, they had decided not to put their money where their interests were not supported. (1)

Now I belong to another 501(c)(3) educational organization. This organization’s bylaws say that

This corporation shall not discriminate, in the conduct of its programs and activities,
against any person on the basis of age (except those persons under 18 years of age),
race, color, creed, gender, national or ethnic origin, sexual orientation, or physical or
mental disability, so long as the individual, through his or her own effort, is able to
participate in the program or activity. 

This organization has scheduled its August 2014 International Convention in Kuala Lumpur, Malaysia. As of this year, Human Rights Watch reported that In violation of international standards against discrimination, Malaysian leaders continue to denigrate lesbian, gay, bisexual and transgender (LGBT) persons. Prime Minister Datuk Seri Najib Tun Razak gave speeches in June and July 2012 in which he asserted that the activities of LGBT people do not “have a place in the country.”

On March 28, the Guardian ran a story by Kate Hodal which said

A government-backed musical in Malaysia that aims to warn young people about the perils of being lesbian, gay, bisexual and transgender (LGBT) in this Muslim-majority country has sparked controversy over its “state-sponsored bigotry” and potential to incite hatred.

Asmara Songsang (Abnormal Desire) follows the lives of three LGBT friends who throw loud parties, take drugs and have casual sex, thereby incurring the wrath of their religious neighbours, who attempt to reintroduce them to the teachings of  Islam. Those who repent are spared, while those who don’t are killed in a lightning storm.  

While not itself discriminating against members of the LGBT community, the organization has invited its membership to spend money in a country that violates international standards of discrimination—one of which is directly related to sexual orientation.  It has also committed to put its money —and the money of its membership—where one of its own bylaws speaks to a different value.

(1) Cassell, Kay Ann. “ALA and the ERA,” American Libraries, December 1982. p. 690.

Susan Ellsworth

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“Thought Leaders” versus Action in Canada

Susan Ellsworth

Susan Ellsworth

Recently, I looked at a lengthy LinkedIn list of “Thought Leaders.” Presumably, these are people whom unspecified others recognize as an authority in a specialized field and whose expertise is sought and often rewarded. The extensive LinkedIn list included such notables as Richard Branson (2,272,487 followers), Tony Robbins (588,125 followers), Guy Kawasaki (262,572 followers) and so many others that the bottom of the LinkedIn page of 90 notables said “show more” at the bottom.

I was definitely underwhelmed.

For the past four days, I have been trying to figure out what have these thought leaders actually done for me or my family and friends lately? Nothing came to my mind.  

Then DOVE CANADA came to my attention.

According to the August 5 Canadian issue of Huffpost Style,

Dove Canada says it has created a Photoshop Action that reverts edited images back to their original, un-airbrushed state.

The local division of the skincare company went black ops recently for its latest “Campaign for Real Beauty” stunt, going so far as to create and post the downloadable Action file to social media sites like Reddit (the post has since been removed by its user).

While the file promises to beautify images with a single click, in reality it reverts the edits that had been made to the photo, while adding a banner that says, “Don’t manipulate our perceptions of Real Beauty.” 

As a woman in a profession which only relatively recently has included more women, I deeply appreciate the Dove Canada Real Beauty (inner beauty) campaign. Frankly, for a long time, women in my profession who appeared to be physically attractive were often not taken seriously by men in technical training classes and in professional meetings. We often got the message that our questions were less than worth paying attention to, and answers were often short, and not necessarily sufficient. The man next to us was likely to be called on very quickly.

The Dove campaign for girls and women to appreciate ourselves and nourish our self-esteem has resonated with me for many years. I have used Dove products since I was in college. Detractors aside, I find it refreshing to see a large, well-known company take bold and creative action which backs up a campaign of words.

It’s one thing to be a “thought leader” with a list of tens or hundreds of thousands of LinkedIn followers. It’s another thing altogether to lead not only with thought, but also with action to match. Now that’s leadership!

Susan Ellsworth

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An Open Letter to Malala Yousufzai

Susan Ellsworth

Susan Ellsworth

Dear Malala,
We at Pequod Systems hear you loud and clear. And we were deeply moved by your recent speech at the  U.N. Youth Assembly in New York City. We look forward to the day there is a documentary about your efforts to encourage the education of all girls, women and children. While we  are blessed to be in a country where women are not shot for trying to get an education, we have also been around long enough to have watched a dramatic change in the numbers of girls and women being encouraged to enter technical fields as technicians rather than as secretaries. 

Malala, as a young girl, I was encouraged only to be a secretary to someone who would be far more intelligent than I was assumed to be. Enter my  husband and first computing mentor Grant. He knew I have a mind of my own and gently encouraged me to learn to use his first computer—an Apple II+.  Later, he bought a server on which I managed a database created by my second mentor, Ed Fox.

Ed taught me one of the best lessons I would ever learn about data management: Where does the data come from, who will benefit by its use, and what is your plan for managing it when your first plan does not exactly work the way you thought it would?

David Rorabaugh was my third computing mentor.  David had no truck with those who minimized women for any reason, and was a visionary who understood and talked about the future of Windows. He was a Certified NetWare Engineer when I was on a government contract with him. Eventually we both were taking—and passing—the same professional examinations and comparing notes with each other.

Today, while the number of women computer technicians is still significantly lower than the number of men in the field, I believe there has been a generational attitude shift among younger men about women and computing. A Google search shows a lot of articles about women in computing. Most encouraging (to me, at least) there is a Philadelphia-based Network of Women in Computer Technology which focuses on mentoring young girls who might want to enter the field.

Malala, keep speaking out as you did on your birthday. In some parts of the world, women are making progress. In others, we still need an army of your friends who believe in supporting the education of all women, girls and children just as you do. Thank you for your inspirational example.

Susan Ellsworth

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Graduation—-what’s Next?

Susan Ellsworth

Susan Ellsworth

Tomorrow I will be attending my niece’s graduation party. I live close to a university campus with a sports arena so large and popular that graduation ceremonies seem to start earlier year after year.   All excitement and fun.

Really?

Apart from all the student debt that will come crashing down on these students, I do wonder about the practical, hands-on work experiences that today’s graduates in the computing field bring to future employers. My own Alma Mater with its “Fearless Ideas” campaign and Cal Ripkin Jr. urging its 2013 graduates to keep a positive attitude have me wondering if the waiter at the local Applebee’s was really a computer sciences major in disguise and who was unable to find related part-time off-campus work.  

For what it’s worth, here’s a fearless idea: Provide tax incentives for businesses that revive meaningful apprenticeships for tomorrow’s computing professionals. Instead of paying  those apprentices directly, those businesses would deposit earned compensation directly into an account which automatically pays down a percentage of that apprentice’s student loan debt. Provide meaningful incentives for colleges and universities to give academic credit to those computer sciences apprentices who demonstrate that they have learned new, valuable and related skill sets. No credit for “life skills” learned in the “School of Hard Knocks.” Just for proven business and computing skills learned on the job. Period.

Debt

Your thoughts welcome.

   

Susan Ellsworth

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Relax It’s Only the FBI

RIOT—Relax, It’s Only Toastmasters—is a friendly tagline that Aref Dajani, a good friend of mine chose as a theme when he was a Toastmasters District 27 Governor. The theme went viral in the global Toastmasters community, and today there are members of Toastmasters International who quote that theme without knowing where it came from.

Today’s RIOT is a creature of a completely different kind. It represents a potential threat to levels of privacy that some of us have come to expect in social media. In short, Raytheon’s Riot (short for Rapid Information Overlay Technology) appears to have been an outcome of a Request For Information from the FBI. The RFI for a Social Media Application specifically stated an interest in an automated search and scrape capability of both social networking sites and open source news sites for breaking events, crisis, and threats that meet the search parameters/keywords defined by FBI/SIOC. [Strategic Information and Operations Center]. It also indicated an interest in “Ability for user to create, define, and select parameters/key word requirements. Automated search of national news, local news, and social media networks. Examples include but are not limited to Fox News, CNN, MSNBC, Twitter, Facebook, etc. ” In a word, the FBI was looking for an application to spy on whoever posted in social media and on whatever broadcast the FBI considers to be of interest.

The last update to the RFI was a March 5, 2012 AMENDMENT #5 RESPONSE TO QUESTIONS. Question 12 was disturbing, to say the least. The question was The sheer volume of Twitter posts alone will be roughly 73B annually, which will become a significantly large number for archival and search in a short period of time.  How many years will the government want to store prior social media inputs before they begin to purge data (or will they purge data)? The FBI’s response? The FBI is unable to answer this question at this time.  More research is needed on the FBI’s side to determine the space needed.  Please submit your capabilities and any suggested capabilities you believe meet the FBI’s needs. In other words, Tweet away…we’re keeping yours for an indeterminate period—especially if we regard your Tweet as a threat. Somewhere along the line a simple request for information turned into a contract, and Raytheon produced its proof of concept (and product) for the FBI.  The video demonstation of the ease with which RIOT can scoop up, package and draw conclusions from discrete pieces of data you and I have posted left me wondering who the next customer will be. Toto, I’ve a feeling we’re not in Kansas any more.
Susan Ellsworth

 

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Pequod Systems Posts: the Breast Cancer Series 2

Susan Ellsworth

Thank you, Grant, Aref, Jon, Team Nimble, Sally, Andrew, Judy, Steve,Ruth, Steve, Dottie, Attila, Janice  and the rest of the village it has taken to get me up and going again. My radiology is done. Although I still have leftovers from my last chemo on January 10,  I am beginning to agree with my managing partner and our customers—this is almost over.   My fingers are now getting better re-acquainted with my keyboard.

Two final notes on the subject. First, a number of  “race for the cure” events are in progress. It’s time for more research into the discovery of causes of breast cancer and the prevention of it. Second, a far less-advertised but equally determined effort in that direction is being made by the Dr. Susan Love Research Foundation’s Army of Women Program.  Made possible by the Avon Foundation for Women, the AOW had 366,632 volunteers as of 5/21/12.  This Army’s vision is “Breast cancer has been around for decades, but it does not have to be our future. We can be the generation that eliminates breast cancer by identifying what causes this disease and stopping it before it starts.” Volunteers periodically receive brief notices about iniatives focused on  various groups and breast cancer. I am one of those nearly 366, 700 volunteers in that Army, and I invite you to join. Visit http://www.armyofwomen.org/ and sign up.

I am playing catchup with corporate marketing responsibilities and homework.  It’s rather sad when Twitter sends you a notice about missing you. I have an embarrassingly tall stack of Nimble leads to call. I juggle (let’s face it!) home tasks with followup medical appointments and corporate responsibilities. Thankfully, various friends drop by now and then to help with home tasks.  Blessings on them. Now if our two cats would just learn to clean and change their catbox….

In the meantime, good things have happened. One of our favorite long-time customers, a company that makes affordable and decent housing available in Washington DC has recovered somewhat from the bad economy. We have remained in touch with key staff members during a seriously tough time for them, and they recently came back to us for workstations and service.

Another company we met many years ago and have provided service to off and on for many years has suddenly discovered the importance and value of registering software and keeping track of software licenses. I wrote about this matter so long  ago in the Business Monthly that it has rolled off the archive.  Yet, there are still companies such as this one that have not moved all their applications into the cloud and have not figured out corporately that registrations and licenses for local Microsoft applications are not something to be hung onto by a sometime tech support contractor or by an employee who has no idea why that documentation is important. Bottom line? It’s quite expensive and sometimes next to impossible to upgrade or move a system without this critical data.

On the good news side, Todd Martin from Nimble has written an insightful blog about “The Art of Selling Yourself Online: 5 Ways To Introduce Yourself Through Social Media.”  It’s definitely worth a read, so check it out.

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To Skype and FaceBook Together…or Not

Recently I discovered a solid business reason for using Skype. A company from BanglaDesh and my company are collaborating on a project together, and Skype is a convenient, economical way we can stay in touch. As a FaceBook user, I was fascinated to see on my Skype page an option to “Connect your Facebook account to message your friends from Skype and see their News Feed.” And of course, the “Learn More” link only said “Enjoy the magic of video calls when you and your friends are logged in to Facebook. ”

As a partner in a systems integration company, I love it when apps come together and play nicely with each other. However, just yesterday I had extolled the benefits of LinkNotify. I had proclaimed that LinkNotify is a fast read, that it sends me an eMail three times a week with current links posted by friends and/or organizations I had “LIKED.”  As an example, I pointed out that Nimble had posted a FaceBook link to the the July 6 LA Times piece “Facebook details Skype-powered video calling, group chats” and how I had received a report on July 7 from LinkNotify. I had immediately returned to FaceBook to see a comment about starting a group to enable chatting. Earlier in the day, a friend from the Philippines had posted a link to the FaceBook announcement, so that made me twice as interested. A 10-second scan of the LinkNotify report had just saved me a 30-minute check of links posted by all my FaceBook friends. It all looked like so much FUN!

However, I had also said that I had killed off all my time-wasting FaceBook games and apps. Considering that LinkNotify is a business-oriented app that allows me to skim through the links my FaceBook friends have posted without my being slowed down by the posts about what they’re eating or watching on TV, I asked myself the obvious question:  Would SKYPE also do that for me? Not that I could see. So for now, unless my Nimble buddies can show me a good reason to the contrary, I think I’ll pass on the Skype-FaceBook integration opportunity. 

 


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