Google’s Rel = Author…where is the Return On Investment?

Susan Ellsworth

For anyone other than a professional webmaster, Google’s current “Rel=Author” implementation in G+ profiles for increasing trustworthy content has a long way to go before those of us in small business will find it easy to implement. And I am wondering exactly where is the return on investment for the time and sweat it now takes to make it work reliably.

Setting up a Google+ account is actually quite straightforward. So is pointing the G+ profile directly to my website and to the URL for this blog. Pointing this blog in the direction of my G+ profile, however, was not so much. The introductory  Matt Cutts/Othar Hansson video on authorship did not match my thee-hour effort to discover the appropriate way to point this blog in the direction of my G+ profile. Google’s online helpdesk documentation specific to WordPress, the Content Management System for this blog, told me why the video had tripped ever so lightly over commenting on its implementation by saying that the implementation is still “in the early days.” Make that “still in Beta.”

At the end of the day, I found myself ponding on two questions. First, where is the return on investment for small business website owners to spend time and effort in this way? If I don’t go through all this effort, will searches on terms on my website suddenly go into the toilet insofar as Google is concerned?

Second, I thought about the matter of trustworthiness as a whole. Frankly, in business dealings, I trust people more than I worry about website rankings. I thought about Jon Ferrera, the Nimble CEO. I have not met him in person, and yet I trust him as a person. Why is that? I have spent time on the phone with him and with his staff. What they say is what they do. My business partner knew him in his early GoldMine days, and I have watched as GoldMine partner after partner has come on board—including some who originally had hooted down the idea of integrating GoldMine with social networking, let alone turning it into a Social Business Platform. Jon has over 20 years of experience in Customer Relationship Management (CRM) and Sales Force Automation (SFA). An entrepreneur at heart, Jon founded GoldMine CRM in 1989 with a college friend and turned it into a very successful venture that he eventually sold to FrontRange. In 2009, Jon founded Nimble LLC, and by February 2010, we were on board. We’re not looking back any time soon. See us at our Nimble site.
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