Toastmasters, Nimble and the Arab Awakening

Toastmasters, Nimble Contact and the Arab Awakening? All wrapped up in one blog?  Connect freedom of expression, the ability to access information on the Internet and commitment to self determination and the answer is “You Got It!”

Toastmasters International—a not-for-profit educational organization—thrives in countries where there is freedom of expression and where ordinary people are empowered to contribute to their own welfare and happiness.  The Toastmasters organization tells its members there is no International policy that restricts freedom of speech.  Furthermore, by encouraging annual changes of administration at all levels, the organization expresses a belief in vibrancy and new inputs as to how the organization works.  Some years back, the organization established a number of social networking groups, which have had the vibrant result of connecting members around the globe.

Nimble Contact thrives where social netwoking thrives—and when users have full Internet access and the freedom to access social media to market and sell goods and services.  Managing the contacts that marketing and sales people access is based more on “who are my friends”  than organizationally-designated  “what companies are my territory.”  Despite many webinars, seminars, blogs, articles in professional marketing magazines and conversations to the contrary, there are still corporate practices and policies that regard social networking as a waste of time or an opportunity to ask “Well, how much income will we get from those contacts you made this quarter?” (The information-management consequences of that question will be in a different blog. )

The Arab Awakening in Tunisia, Egypt, Libya, Bahrain and Syria, while having far more political and socio-economic complex issues, has similar components: freedom of expression, access to information on the Internet and self-determination. Hosni Mubarak’s effort to shut down Internet access in Egypt was not unique. Arabs and others discovered the democratizing potential of the Internet long ago, and Wael Ghonim’s leadership on a FaceBook page was emblematic of the way demonstrations would be coordinated again.

On a note for my Toastmasters International friends who treasure freedom of speech and ideas; some 16,000 of us who connect regularly with each other through LinkedIn, FaceBook, Twitter and Ning,  and who sometimes take the opportunities for self-determination a bit too lightly:  there is one (1) Toastmasters club in Tunisia. There is only one (1) club in Egypt. There are no clubs in Libya. There are 60 clubs in Bahrain and no clubs in Syria.

Are these elements—freedom of expression, the ability to access information on the Internet and commitment to self determination—emblematic of  progress toward participatory democracy not only in an International organization but also in corporations of the future and a lasting change in the Middle East? I don’t know. But put them together in the same evening, and the links were inescapable .

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It’s Official: We are now Solution Partners with Nimble

We are proud to announce our solution partnership with Nimble. Nimble Contact is a social CRM platform that combines relationship management and social engagement into an affordable web-based solution.  It integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into one seamless, intuitive environment, empowering small businesses in today’s socially connected world to attract and retain the right customers.

Created by Jon Ferrara, the founder of GoldMine, a pioneering SFA/CRM product, Nimble Contact is the only solution on the market that integrates the “4 Cs” — contacts, calendar, communications and collaboration — to enable professionals to effectively manage the way they see, hear and connect with their company’s most important asset: their business contacts.

“The problem today is our contacts and our communications are in too many places,” said Jon Ferrara, CEO of Nimble. “Between IM, text messaging, LinkedIn, Facebook, Twitter, Skype and email, we can’t keep track of it all. Trying to manage all of this in eight different tabs on your browser isn’t the solution. We created Nimble to solve our own needs and we’re bringing it to the world to help small businesses solve theirs.”

We are pleased to offer our customers Nimble Contact which unifies email, calendar and social channels in one application.  This will allow our customers to easily see all of the communications made with their contacts no matter where the conversations took place.

Nimble Contact is the next evolution in relationship management – a social relationship manager that makes it fun and easy to nurture personal and business relationships. Our goal is to build systems for your organization that will analyze your customers and opportunities, and help your company be more efficient by examining your current business, sales, marketing, and customer service processes.

For more information,  please visit our “What We Do” page or our sister Nimble Partner website.

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