It goes against our grain to lure customers or prospects in with an apparent low price for product or service, and then suddenly hit them up with hidden extra fees. There. I’ve said it.
Here are the latest GoldMine Premium offers from FrontRange, including additional charges that come directly from FrontRange. Pequod Systems is a GoldMine (FrontRange) partner, so I am definitely not commenting about FrontRange or any other FR partner.
I am talking about Pequod Systems values. We have been told not to lead with price, but with benefits. Our relationships with our customers have always been built on transparency right from the start.
Welcome Back To GoldMine is an offer for GoldMine Corproate Edition Customers who have been off of maintenance for more than 6 months and who now want to upgrade to GoldMine Pemium Edition with a minimum of 5 seats. All existing seats of GoldMine must be upgraded. Please contact Pequod Systems before April 26 to take advantage of this offer.
The bottom line from FrontRange for such a customer with 5 seats of GoldMine is $2,940. Below are figures showing a sample breakout.
Upgrade from Corporate Edition to GoldMine Premium Edition is for customers who are currently on maintenance, and who will upgrade with a minimum of five GMPE seats. All seats must be upgraded. This FrontRange offer for five seats at $449.00 each comes to $2,245. The FrontRange requirement for $139 per seat annual maintenance upgrade multiplied by five seats comes to $695.00. Total offer for an upgrade for customers currently on Corporate Edition with only five seats of CE: $2940.00.
Then there is the Director’s Special for Standard Edition users. Evidently there are still a few Standard Edition users out in the hustings. The FrontRange offering is an upgrade is for $499.00 per seat. That price does not include the $139.00 for maintenance. Also, there is a minimum of six (6) seats required. Thus, the software investment for six seats would be $3828. Standard Edition users please note: GoldMine Premium Edition with multiple users requires a server and workstations around it. Please do not try to use one person’s workstation as a server.
Bottom line for these offers? Don’t be fooled if you see announcements saying “Welcome Back To GoldMine! Flat fee of $500 ! Upgrade for $349 – includes SQL 2008 for WorkGroups !” Think again if you see announcements that say CE to PE $449 includes SQL 2008 for Workgroups.” Ask for the numbers behind the numbers.
Some other fine print
There is no return for any reason. Clients will be invoiced for renewal at the then current rates. The sale is final and non-returnable. That includes the End User License Agreement.
Remember, you got your numbers and fine print here at Pequod Systems.