Unless yours is a one or two person business and you conduct most—if not all—business on a personally-owned laptop and/or your cell phone, managed IT services should be a standard part of your present and future business plans. Why? What’s wrong with “if it ain’t broke, don’t fix it”?
On average, companies lose thousands of dollars a year to network downtime—in the incremental minutes and hours of lost productivity and lost opportunities as people wait for problems to be resolved. Furthermore, on average, 70% of IT management budgets are spent on systems maintenance, leaving only 30% to invest in new technologies
Consider IT support that significantly reduces your downtime by identifying and solving issues before you and your staff have identifiable problems—and solving the problems took minutes instead of hours to resolve the remaining issues that were not anticipated.
Now consider shifting funding from administrative tasks to more strategic infrastructure investments that would keep your network more secure and save money in the long run.
Managed IT services generally include
- Remote support for rapid problem resolution
- Detailed site inventories of hardware and software
- 24 x 7 x 365 proactive network and security monitoring
- Scheduled maintenance and upgrades in consultation with the customer
Those who offer these services successfully generally
- hold standard industry certifications
- are experienced partners of major, leading hardware and/or software solutions
- are experienced partners of major hardware and software vendors
- regularly receive product updates and notices about special offers from those vendors
Transparency Tip #2 Hardware today comes with internal code that identifies its manufacturer, its version number, and its serial number. Reading that information and knowing how long that hardware has been in service and paying attention to special offers not advertised to end users can give the managed services provider some insights as to cost-savings for upgrades.Twitter LinkedIn FaceBook Pequod Systems in FaceBook